PORTLAND, OR, Apr 30, 2012 – Omaha Steaks and ShopIgniter today announced the new Omaha Steaks Facebook store, where the company’s faithful social media followers will find it easy to shop with Omaha Steaks while enjoying offers exclusive to the company’s Facebook Fans. By marrying ShopIgniter’s enterprise social commerce best practices and technology platform with Omaha Steaks’ deep customer knowledge, the two companies look forward to meaningfully rewarding Omaha Steaks customers, drawing new shoppers, and building on the brand’s reputation as an ecommerce pioneer.
The family-owned Omaha Steaks does its utmost to make shopping extremely convenient and has succeeded at doing so through its www.omahasteaks.com ecommerce site. However, as more customers took to Facebook, Omaha Steaks soon found that it had gathered more than 150,000 “Omaha Steaks Facebook family members.” With a goal to consistently exceed customer expectations, Omaha Steaks quickly began looking for a way to add an additional experience to bring customers together. Building a retail store directly within Facebook was a key component of the strategy.
To deliver on this strategy, Omaha Steaks chose ShopIgniter. “We feel that ShopIgniter shares our passion and commitment to serving our family of customers through an easy-to-use and compelling-to-share shopping site on Facebook,” said Todd Simon, Senior Vice President and Family Owner of Omaha Steaks. “We value our loyal and satisfied fans who share their passion for our gourmet products with others and wanted to reward them by building something new, an experience that appeals to our social customers while exposing our rich product line to prospective new customers. ShopIgniter was a natural fit as they easily blended their deep knowledge of social commerce best practices with the needs of our customers to create a social commerce destination that met our business goals of product discovery, social sharing and ease of purchase.”
In addition, ShopIgniter stands alone in its ability to offer an enterprise social commerce platform that provides Omaha Steaks with the ability to easily integrate social programs into the brand’s existing customer database, complex inventory management systems and ecommerce software. The ShopIgniter platform will grow with the Omaha Steaks brand by allowing the company to build social experience programs that appeal to the company’s diverse set of social and mobile shoppers.
“The Omaha Steaks Facebook commerce program is designed to allow the company to consistently listen, adapt and provide its social customers what they want,” said Kevin Tate, CMO of ShopIgniter. “Our flexible platform will grow with Omaha Steaks, enabling the company to easily create and deliver diverse programs that will serve its customer base now and well into the future. We are all excited to announce the first of a multi-phased social commerce strategy that adds a complementary social channel to Omaha Steaks’ existing portfolio of successful customer touch points and as the company continues to actively participate with its customers, we look forward to driving additional market-defining campaigns with Omaha Steaks.”
Omaha Steaks social commerce programs include:
- Limited-quantity Facebook-only products, such as the only-found-in-Omaha Lithuanian Torte.
- Fan Rewards -in the form of discounts and redeemable points for future purchases when customers buy, share and comment on the site.
- Facebook-exclusive pricing on fan-vetted products, such as the Private Reserve Grand Trio at $99.
- Loyalty badges that recognize fans for participating with the brand by trying new things and providing insights to improve the overall experience.
- Wish lists and sharing features.
Omaha Steaks never quits innovating and with ShopIgniter as its social commerce technology foundation, plans additional social programs including incorporating Facebook “verbs,” adding curated collections, rewarding customers based on social influence, and launching new products through social campaigns. Upcoming campaigns will all adhere to Omaha Steaks’ customer-first mission. “If they’re going to share with friends, we’re going to reward them,” says Simon.
ShopIgniter is the enterprise social commerce platform for large retailers, brands and agencies who are inspiring consumers to discover, buy and share their products. It helps over 40 leading brands such as Target, Levi’s, Nike Golf, Kaenon, Steven Alan, Omaha Steaks and CafePress, easily create, manage and measure integrated social commerce programs that move beyond brand engagement to deliver remarkable product promotions and purchase experiences.
ShopIgniter programs include a variety of social commerce campaigns and experiences such as Exclusive Offers, VIP Collections, Storefronts and Flash Sales. ShopIgniter integrates fully with existing e-commerce platforms. Founded in 2009, ShopIgniter is headquartered in Portland, OR.
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