Blog Category: study

stories_of _the_week

5 Stories You May Have Missed This Week

We comb the interwebs so you don’t have to! Here are this week’s top stories…

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lithium study

Social Media Users Want Different Things Than Brands

When social media users connect with a brand on Facebook, they aren’t primarily doing so out of goodwill toward the company, or because they want to receive endless updates. A study by Lithium shows that the top reasons users connect with fan pages is to access games, content, and promotions; and be kept updated on new products.

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brand as person

What is Your Brand Doing to Act Like a Person?

The Millenial age bracket is a coveted demographic for marketers. And consumers between the ages of 18 to 34 tend to make decisions and purchase differently than any generation before them. A new study from MediaPost illustrates one of the major differentiations: Millenials tend to trust people in their network, not brands, when looking to buy products.

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customers

Ignoring Current Users Can Cost You Potential Users

It’s almost unanimous: 90% of Facebook users surveyed said they’d be somewhat less likely or far less likely to do business with a brand if they saw that complaints on a company’s Facebook page were going unanswered.

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