Blog Category: Facebook

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The New Facebook Card – Welcome to Mobile Payments

Facebook launched a new gift card program last week, Facebook Cards. The card will allow you to give your friends and family gifts to popular retailers such as Sephora, Target, Olive Garden and Jamba Juice, on one card that is managed through their Facebook mobile app.

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Facebook (Finally) Launches Conversion Tracking

Yesterday, Facebook announced the launch of conversion measurement to all advertisers and PMD’s.  This will allow advertisers to track actions such as shopping cart completions that occur on offsite websites after a Facebook ad is seen. It’s about time.

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How Saks Fifth Avenue Uses Their Most Social Products

I recently wrote a post on how to find out what your most social products are and dove into the different ways marketers could use this information. Well, while I was on the Saks Fifth Avenue Facebook page this morning (“working” – not shopping of course), I saw how Saks is using their most social [...]

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The Art of Turning “Likes” Into Purchases

Originally published in Smartblog on Social Media

I recently came across a Nielsen report on social media that has a few illuminating statistics about online engagement and shopping. It turns out that Americans spend three times as much time on social media as on e-mail.

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SocMob

Social is the best way to reach mobile customers

I’ve been thinking about the convergence of social + mobile recently and I had a mini revelation.

For marketers, reaching mobile customers can be a challenge. Search and email work but mobile-specific strategies likely won’t move the needle much. Especially if you’re already doing a good job. Mobile banners, sorry iAd, are fine but with such limited screen real estate they tend to be even more annoying than on the Web. Marketers can build apps, and for many it’s a great idea, but getting people to discover and use your app can be an ongoing challenge that requires a new set of expertise and tools. And lastly, for the sake of argument, making your core websites (eCom included) mobile-optimized is required and is not seen as a “marketing effort” per se.

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4 Free Ways to Uncover Your Most Social Products This Holiday Season

Knowing your most social products can help you refine your current digital strategies to maximize engagement with your social + mobile customers. Here are four free ways that help you to uncover your most social products – so you can bolster your next campaign with the products you know your audience is most interested in.

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Dictionary Series - Religion: evolution

2013: The Year of Social Merchandising

Originally published in ClickZ

As social media has evolved as a channel, brands and retailers have come to use it to connect with their customers in a wide variety of ways. As a result, what used to be considered a single category of activities – “social media” – has become much more specialized according to how a brand is putting social to work to drive a particular aspect of the business.

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